ATVISIO scored top marks for customer satisfaction Wiesbaden, 28.11.2013 – how satisfied are ATVISIO customers? What will keep them from the services of consultant? You feel professionally as human in good hands? ATVISIO wants to know it well and regularly asks. To obtain objective evaluable data and a realistic picture of the own services, ATVISIO can be how to evaluate competence, loyalty and reliability once per year from its customers on the basis of different criteria. “On the result of a question, the ATVISIO team was however particularly curious: how likely is it that you will recommend ATVISIO?” Customer satisfaction experts agree: others recommended only that what really excites one. In other words: one keeps mediocre experiences with service providers prefer for themselves. You, however, like to share great, really convincing results.
The enthusiasm was greater than the results of the survey were available. On a ten-point scale of recommendation most likely absolutely unlikely”to recommendation” is consistently in the top pane ATVISIO. This means: the company can include not only satisfied customers, but even real advocates. Also the questions brought the performance strategist first-class results for professional performance, loyalty to its customers or reliability. It’s nice to know that there is a loyal following in the business intelligence industry,”forward Peter Bluhm, Managing Director of ATVISIO. It is up to us now to implement this impressive confidence bonus still in power. “Because you can never have enough fans.”