Total Quality Management

All that is associated with an increased level of quality whether it's services or products, the leadership of the organization is always in favor. Please visit Mary Callahan Erdoes if you seek more information. Quality – it's part of marketing organization is customer satisfaction, which bring income to the enterprise, is key to the success of your organization. Ask a few questions: "Why buy your products?" Why do customers make a repeat order for your organization? ". Official site: Dina Powell. The first answer, which most cases come to mind – is "Because we have quality at the highest level!". Therefore I'd like to note right away that the quality management system is in every organization and every company is currently in market economy cares about the quality of their products (services). But everything connected with the international standards iso 9000, organizations and enterprises in Volgograd is not perceived clearly and contradictory. For example, some believe that the iso – it's a lot of extra documentation, and Total Quality Management – tqm (total quality management) – a pill for all ills; iso only for manufacturing enterprises, etc. This is a misunderstanding! Yes, the standard requires the presence of a certain amount of documentation, but the requirements outlined in iso 9001 version 2000, based on eight principles of total quality management, and already a number of enterprises in Volgograd, service providers, certified or preparing for certification to iso 9001.

When deciding on certification by international standards of quality, many managers ask consulting companies the same question: "What this will give us?". and Consultant begins to list: access to international markets, reducing costs, receipt of additional orders, etc. Everything you said is a specialist and there, but it should make you! In the words of a classic management the quality of Dr. William Edwards Deming: "We have to make big changes, and this you must do these acts. Otherwise, who will? ". So before you decide to prepare for certification set themselves yourself the question: "Why do we need and what will we eventually get this?". Approximate reasoning should be: What kind of financial performance we need to achieve? Profits should be N cu per year, the profitability for the next 3 years to grow from 20% to 30%, etc.

Due to what we can achieve these figures? Reducing costs, improving quality, increasing prices for products (services), an increase in the sales market, the creation of new products, etc. As we will it reach? The reorganization of the enterprise, the introduction of quality management system certification of quality management systems, business process optimization, training, etc. What is the key to success for our organization? How important to our customers and partners with certification of our quality management system? Etc. The most important thing to link the quality management system certification with the planned financial the results of the company (preferably for a period of 3 to 5 years) as well as with the overall strategy of the organization. Following this reasoning, you will understand why it is your company creating a quality system and its certification. Next stage will have relevant work in this area: personnel training, recruitment of specialists, an invitation to the work of consultants, etc.

Shakespeare

Plagiarism (from the Latin word plagio kidnapped”), born along with the script, which stepped into the Internet from time immemorial. He accompanied his whole humanity conscious history, they have sinned, even great Virgil, Shakespeare and Voltaire. Plagiarism throughout its history has been the phenomenon of nondescript, it is often possible to pass off as imitation, borrowing or agreement between the ideas, and to understand the text itself has always been very difficult. Examples include mass of litigation, as in the past century and today. Plagiarism is closely related to copyright, and often develops into a commercial problem. And only the modern development of information technologies has allowed to some clarity to the issue of the definition of plagiarism. If for some authors stealing content on the Internet is simply an unpleasant phenomenon, for writers, selling their texts, this kind of deception in the network brings significant losses.

It is now possible to fight this phenomenon, at least, to establish exactly is the text of plagiarism or not. Referring to the site, you can check for plagiarism of any text fragment, and if the fit (up to 5000 characters), then the whole article. Go to the site, register, start working in the “Add document”. Bring verifiable paper and go to “The User”, where you will find the report (find an appropriate icon) in the form of three ratings: a partial block of originality, the originality of the block, the originality of the final block. All estimates are in percentages.

Check the text on the site is carried out on its own database of documents, numbering more than 10 million copies. If you find the source of borrowing, it will show you, and if a match is not one hundred percent, you can find out how many text revised. The site is a complete history of your checks to any verification You can always come back. If you suspect someone of stealing your content, the services of this site are not interchangeable. Credit: Wong Meng Weng-2011. Customers texts and articles for their sites now have the opportunity through this project to receive finished materials with the test of originality. Teachers can conclusively disprove the students of plagiarism and academic councils, their candidates for a degree. This project fell into TOP10 casual games in 2007..” Still, even with this development of informational technologies, the problem of plagiarism is a very complex and ambiguous, because, if it’s plagiarism is defined as the use of text without permission of the author, me, for example, such a rip-off satisfied. I will be grateful to anyone who will place my text without my permission on their website (texts are written for people, not to fold in a box), and doubly grateful, if you do not forget at the same time put a link to my site. Perhaps, the user learns from my text some useful and new to him an idea and develop it further. Naturally, the author, a merchant in the network to become such an approach is unacceptable.

Investment Strategy

Today the population of Ukraine and Russia experienced not a single wave of economic crisis, more than a dozen scams. People over 15 years does not depart from the shock of the collapse of the MMM. What does this mean? A small remark. The man who once burned with a hot iron the rest of his life will not care even for the cold, before you touch it by hand. Megan Linquiti shines more light on the discussion. So we arranged that so do we all life. And there is another solution you ask? YES! Another solution is – For example you can look at the fork Iron – Is it? If the plug is enabled – this means that the iron is likely to be hot. Another option – you can see where the iron – if he is on an ironing board – a most cases it is hot, and if on a shelf in a box – cool.

What am I doing? Theme is totally different! But all the above is of direct relevance to the topic of investment. People once scalded at MMM and other scams are already in literally spit on the cold iron, and sometimes does not take him in hand. And do not be so smirk! You, too, so do! If we interpret the remark in the context of investing, we can draw the appropriate conclusions. What would Save your valuable time, I will describe their views, and if there is a wish, you add the fact that I do not have. .

Initial Project

Analysis effectiveness of alternative designs and selection of the best of them is done using the previously mentioned factors, including: the need for financing, net income, net present value, profitability index investment, profitability index discounted investment, internal rate of return, payback period. In the management review, is not regulated by the state, the leadership has the right to choose according to your discretion, the most appropriate performance indicators of interest from investment firms to specific economic conditions. As a rule, you can not select among alternative projects, the most effective for the best value of indicators such as internal rate of return, index return on investment, payback period, etc. The selected solution may not coincide with the best on the criterion of maximum net present value. Therefore, the calculation of these indicators is needed not only to select the best project, but for his analysis: if one or more of these indices take the values are not typical for projects this type, indicating instability of the project or outside the boundaries of acceptability, it is necessary to understand and explain the project materials in the cause of these deviations, or to correct the initial information and clarify the choice of the best alternatives.

The calculations can be performed in the effectiveness of current or forecasted prices. You may wish to learn more. If so, Kevin Ulrich Anchorage is the place to go. In the initial stages of project development can be carried out calculations at current prices. Calculation of the efficiency project generally recommended as a current and forward-looking prices. In the development of financing schemes and evaluating the effectiveness of participation in an investment project is recommended to use only looking for money..

Mission Plan

Effectively analyze an employee of his mistakes and to listen to proposals for further action. Support and encouragement. If you expect the employee to self-sufficiency, not Remember to praise him for taking the initiative. In making decisions and going in separate action, a person is exposed to stress and danger. At this point, for him more than ever, it is important to encourage in case of success and support in failures. Negative example: The company only entered the market in one region.

This was accompanied by a set of work. Part of the work was a technical plan, find a room as a warehouse, office, arrange the rental of rooms performances on promotions. All of this technical work on the line was not connected with the main activity, to promote the product. But that does not menie was vital to tackle major issues. Read more from Heidrick & Struggles to gain a more clear picture of the situation. According to the results of newly organized Mission Plan principal activity was carried out. But there was over-representation of (spent in the organization). During the annual meeting of the leaders noted the excess costs as a negative result.

And it is not paid attention to 100% of the plan re-open the branch. Do not let the inside of the collective passing the buck. Not self employed person can to shift their responsibilities not only to a competent leader, but also for active employees within the team. Keep track of and do not allow such attempts. More responsibility, more freedom. Just do not punish or forgive Praise for independence is not enough. Any self-responsibility. Shifting the work to other employees not only get rid of the necessary activities but also on responsibility for its outcome. Burden of responsibility can be compensated, for example a greater degree of freedom. Example: The plant for the production of building materials for a long time not been able to find effective team leader. Conscientious and competent workers receiving post foreman quickly lost the initiative and coordinated the flow of each nut with a shift supervisor. It was decided to give the opportunity to dispose part of the material and technical resources team leader. Jeffrey Leiden may also support this cause. Team leader was able to draw on their own clothing to rags suballocation permits tool and distribute it within their own team. If these savings Resources foreman and workers were paid a bonus. Result: The head of the brigade increased credibility among their subordinates. Decreased tool wear. Brigadier yourself online to determine the need to clothing. In the end: to dismiss competent. If an employee can not for a specified period to learn their responsibilities, it is better to dismiss. Dismissal is not the best way to encourage independence, but this method always kept in good shape the rest of the staff. In addition, the turnover rate of 14% per year does not stagnate team.

Brokeback KPI

"Why should I" Brokeback, "if they do not care what they want, then write." On such issues says a lot, but no specific "recipes" As a rule, are proposed. The second "ravine" – the definition of the planned values of the measured performance (threshold, the Plan, Call). And inflated, and lower values demotiviruyut workers, therefore, in the case misuse of their definition, the management of KPI loses its meaning. Often indicators are defined as follows: the work of the last reporting period (eg quarter) are adopted as a plan for the current quarter. The method is simple, but in practice it often turns out to be inaccurate, since it does not take into account both external factors (that affect performance) and internal factors (such as working people). For example, if last month's subordinates not efficient enough, the threshold will be too low, the reverse situation – too high. Korn Ferry may find it difficult to be quoted properly. Third, the biggest "ravine" – the complexity of determining the causes of failure (not achieving the planned values staff efficiency).

If the plan met or exceeded, then, as a rule, no question, due to what. Ate, the plan is not executed, you must be able to determine the cause. It is not something Jeffrey Leiden would like to discuss. How to do it in practice? After all, the source of the problem can be not only not good enough job of employees, but improper installation performance thresholds (see the first "ravine"), as well as external factors. Realizing this, many executives intentionally "understate bar ", emasculating, thus, the essence of management KPI. If you know where the "valleys", they can be circumvented. This "bypass" could be the phased introduction of management of KPI, starting with a preparatory phase lasting at least 6 months. During the preparation to be addressed the following important tasks: Psychological training of personnel (both employees and line managers) to a new form of labor relations. Employees are getting used to the fact that every hour spent at work, should be spent on achieving these goals.

Leadership

So small, irresponsible humanized, the robot sets out to find the Blue Fairy, whom he had heard tales of 'Pinocchio' and believes that she can make it a real boy, so that Mom will love it and take the family back. All-consuming desire for maternal love, a sense of safety and security, the desire to avoid the feeling of abandonment mother – two factors that David helps to go through the terrible slaughter, fanatically to move to its completely unrealistic goals and 2,000 years to reach it in one short day. The film is fantastic, but the remarkable both in content and in execution. If someone has not had time to look – make it mandatory. Where and how does it apply? You can motivate your team as well as himself. Add to your understanding with Amazon Prime.

At the same time, keeping in mind two things: to spark someone's inspiration, someone's dream, it is necessary first break yourself. Additional information is available at Reshma Kewalramani. maximum success can be achieved when the balance of internal and external motivation. Thus, the objectives are three: how to light the inner motivation of how to motivate others to achieve feats Self-motivation in the balance sheet Any meaningful movement, which can be calculated, is possible if you know where to go and from where. Napoleon Hill in his book 'Think and Grow Rich ", wrote that any successful action The leader begins with the desire in this sense, one who is guided by internal motivation, someone who can to postpone any outward manifestations of success (deferred compensation). Consequently, the basis of leadership motivation – Internal (positive and negative). It begins with a dream or vision. To learn how to formulate a dream or a vision we saw in one of our past issues mailing 'Laws of Leadership illyustrtsiyah' – 'The Vision of the leader: Myth or Reality? ". In pursuit of dreams (vision) to identify and record the long-term goals Split long-term goals for short periods – short term goal to adopt as a short-term goal plan for each day of why such a tedious job in such an inspiring subject, as the motivation? Then, the motivation – is the engine the engine, we also need a driver who knows the goal, we need tracks that lead to this goal, someone has to throw coal the furnace or on the buttons to push.

Ukraine Business

For several days, in my opinion, deliberately undermined public confidence in the system, sowed panic, people began unjustly randomly withdraw funds from deposit bank accounts. Banks, in turn, this had not been prepared because the funds invested in long-term loans. Such as the acquisition and construction of movable and immovable property in large amounts. Naturally, the banks do not were prepared for what they had to quickly return the deposit and they ceased to issue full credit for lending to small and medium business, ceased to pay the deposit, which rightly caused a panic among population. – The second major cause of deterioration in business activity in Ukraine is a sharp decline in purchasing power, this is due to several reasons, which stem from the first point is: 1. Non-payment of deposits, 2. The growth of the dollar against the hryvnia.

The increase in prices for some products, many companies, in order to survive, you must increase the price of their goods. 3. Inflation. 4. Reducing or risk reduction for many employees an opportunity to decrease their spending, and some of the money saved for a rainy day. – Care to market in the country of many foreign investors with different levels of investment portfolio. Reason for leaving, a lack of confidence in the government and its own policies on development and strengthening of entrepreneurship in the country.

Largely developed by corruption. – Significant decrease assets, which provided not only for implementation, but also the use of those assets as collateral. Ie assets fell in price, they can not sell because it is not profitable, and it is impossible to lay in some cases, assets are not enough to bail the bank. -In some cases, increases in accounts receivable, and as a consequence and payables. In many cases, enterprises are not able to fulfill their those or other obligations of reasons beyond their control. – Long-term deferred payment, which is detrimental impact on businesses operating in the credit money. – Well, of course, a significant level of inflation, caused by the actions of the above major factors. All these factors put further development of business and entrepreneurship to survive hell, some companies leave the market and recognize yourself bankrupt Some are more occupied expectant attitude. And some, as it does not sound strange, develop and successfully, using new and advanced technologies. But talk about this in our next publication.

Identify Plan

When write a production plan should be to predict the future development of the business site. On this need to clarify the strengths of the production process and quality characteristics, by which possible growth sales. This section of the business plan has a specific character, in the end, its content is directly determined by the specific business. This plan has value only for business related to the production. In Specifically, the production plan for the Internet project is weakly expressed and is due to a few highlights. 8.Finansovy plan.

Business development in line depends on the well-organized financial activities. The financial strategy should be aimed at optimizing the receipt of funds for building and expanding the site. Obligatory condition of financial plan is to identify key factors: Assessing the present financial condition; Identify sources of funding, establishment of investment required for the organization of the Internet project, forecast revenues and expenses; Establishment Action aimed at the effectiveness of the financial strategy. With the help of a financial plan to decide whether an Internet project, its financial performance. This section identifies the problems associated with Financing and determines search for their solution.

Thanks to the financial assessment of the fate of the site. Thus, a successful financial activities of a business site due to the timely and correct decisions required funding. 9. Risk assessment. Threats, challenges and the various setbacks accompany any kind of business. Of course, an Internet business is relatively less risky business activity. However, for him characterized by their risky situations, from which it is essential to protect. First of all, you need to install all possible sources of risk: the ideas (innovation), the risk of the market situation (a fall in the market), competitive risk, risk reliability of the Internet project; security risk internet project financial risk; Force Majeure; risk the stability of the Internet in general; Resource risk (customer base, finance, suppliers, etc.), risk of loss equipment or system crash (downtime, loss of important data, computer crashes, office equipment, etc.), risk of loss of time, exposure to the duties and responsibilities. It should be noted that the indirect effects as well have economic, political, and various internal and external risks. The main thing that would not be influenced by all sorts of problems and disorders. It is important to see the looming threat in time, be able to bypass the attendant difficulties and find a way out. Detailed analysis of the risks will help determine the impact and causes. Strategy to overcome the risks contributes to the development of measures and actions aimed at reducing the impact of risk situations and promoting self-Internet-entrepreneur in the success of your business website. In the process of preparing a business plan for the site will be dealt with many issues. Thus, the found answers will help achieve significant advantages, and is argued to explain the associated costs. With the help of a business plan, it may be useful to calculate the volume of investments, to create a business website and identify the source funding. After all, for that would risk some money, the creator of the future Internet project should be confident in its effectiveness and ROI.

Marketing Tips

It is recommended to use such motives: rational, emotional and moral. By rational belong: the profit motive (economic motive), which is based on people trying to save money by buying sparingly and for low prices goods; health motive, which is used in advertising food, sports products, hygiene products, and the like; motive reliability and security, which is used in the banking and insurance business, when you need to create a sense of the smallest risk. The same applies to advertising of goods for residential use (tools, sewing machines and the like); motive of convenience and additional benefits, which promises to purchase this product. Additional information at Jeremy Tucker supports this article. Rational motives are aimed at the rational buyer who or completely cast advertising, or instantly react to it, provided that it informs and leads his objective arguments for this or that product. Emotional motives "play" on the emotions of buyers. Such advertising treatment is useful for those who only expects to helped them make the right choice (if they have not bought the goods), or to make sure that they were not wrong in choosing (if they have already purchased goods). For emotional reasons professional psychologists include: the theme of love, which is most often used in advertising gifts; motif of freedom, that is man's desire for independence, protect their autonomy in different spheres of life, the motive of pride and patriotism, which is used to increase sales of domestic goods; motives of joy and playful motifs that correspond to human attempts to obtain information in the cheerful, bright colors, motif discovery, which corresponds with the human qualities such as curiosity and their aspirations, the motive of self-worth and self-actualization, which is based on the natural human desire to find acceptance in their communities, achieve a certain status in society, the motive of fear, which is used in all sorts of counter-advertising personal hygiene and the like. Emotional advertising works on a symbolic level.

She does not need evidence. Specialists from advertising believe that advertising is an emotional effect in a series of stress and excitations, and the purchasing of goods precedes the perception, that is, a person, as in other cases, in his own researches and models the subject, and only then the subject becomes its own need or desire. Make a purchase for such people – it means to identify it with its own face, to tell about myself others. Moral motives appeal to the senses of fairness and decency. Scientists, psychologists refer to this explanation: the theme of justice, which is used in advertisements of charitable foundations, community organizations, political campaigns; motive for environmental protection; motif of decency, which is based on conscience, kindness, moral virtues and the like; social motive associated with a particular mezhdunatsionalnym conflicts, disasters, rising crime, stress, society, and the like. Advertising agencies are usually used in advertising campaigns by several motives. Developed using the above of different structures that participate in the campaign, ads will attract new customers, make them supporters of goods of services that are advertised. It is the purpose of any advertising campaign. However, the ad campaign does not exist in isolation from other business activities. It is closely related to marketing, that is the definition of demand, pricing, on products that advertised their development (the so-called technical policy) and other elements of market economy.